Support Information

For General Help Questions

Due to the high volume of requests for information, our preferred method of contact is by email. This gives us the opportunity to offer the most complete and accurate reply in a timely manner. For fequently asked questions visit our FAQ page

General
  • Email: click here
    Please specify the topic/product about which you have questions

  • Mailing Address:
    TCP Global
    Attn: Support Department
    6695 Rasha Street
    San Diego, CA 92121-2241

  • Store Front Hours:
    (Walk-in Customers)
    Monday thru Friday - 8am to 5pm
    Saturday & Sunday - CLOSED

    6695 Rasha Street San Diego Ca 92121
Support Voice Line
  • Hours:
    (Customer Service)
    Monday thru Friday - 7am to 5pm PST
    Saturday - 7am to 4pm PST
    Sunday - CLOSED

  • Telephone Numbers:
    (858) 909-2110 - Internet Sales and Orders
    (858) 909-2110 - Technical and Product Information Support Line
    (858) 909-2188 - Custom Shop
    (858) 909-2151 - Para asistencía en Español

Questions
  • Website Related:
    Email: ITSupport@tcpglobal.com
    (Be specific where you have problems or notice errors)

  • Shipping Orders:
    (Tracking, Order Problems)
    Phone: 858-909-2110
    Email: Shipping@TCPGlobal.com

  • Returning Orders:
    (Tracking, Order Problems)
    Phone: 858-909-2110
    Email: Returns@TCPGlobal.com