Contact & Support

Due to the high volume of requests for information, our preferred method of contact is by e-mail. This gives us the opportunity to offer the most complete and accurate reply in a timely manner. You may also send a request by mail to the Support Department, which will also be promptly answered.

Operating Hours

Our operating hours are Monday through Friday 6:30am-5pm PST and Saturday & Sunday 7am-4pm PST.

For General Help Questions

Live Support Hotline

Select the number from the list below:

  • (858) 909-2110 (Internet Sales and Orders)
  • (858) 909-2121 (Technical & Product Informatoin Support Line)
  • (858) 909-2158 (Fax)
  • Para asistencía en Español favor de llamar al tel: (858) 909-2151

Weekend live support for internet sales and orders only.

For Website-Related Questions:

Email ITSupport@tcpglobal.com. Please be sure and specify the website in which you have problems or notice errors.

For Shipping Related Questions (Tracking/Order Problems)

Phone: 858-909-2112
Email: shipping@tcpglobal.com

For Returning Orders (Tracking/Order Problems)

Phone: 858-909-2175
Email: returns@tcpglobal.com

Mailing Address

US Art Supply
Attn: Support Dept.
6695 Rasha Street
San Diego, CA 92121-2241